Dental Courses

Dental Courses

Join Michael Bentley, business consultant and all-round dental practice guru, as he shares how to take the right steps to develop the patient journey for your patients who have a membership plan, or those you’re looking to promote your membership plan to.

Michael will guide you through the key stages of the patient journey, explaining how to prioritise your membership plan as the pivotal offering to new and existing patients, and how each staff member plays an integral role in doing so. He will help you ensure your patients are getting the best possible experience, whilst supporting you to maximise your practice income.

Why attend?

  • Discover the significance of the patient journey to the success of your dental practice
  • Learn new approaches to ensure you’re providing an excellent patient experience
  • Understand your dental practice’s ‘brand’ and its impact on offering membership plans
  • Develop communication skills to be used by team members to enhance the patient journey
  • Understand how to offer the right membership plan for each patient
  • Gain 3 hours’ CPD and achieve GDC development outcomes A, B and D.

A bit about Michael Bentley

Michael Bentley has over 20 years’ experience within the dental industry, starting out as a practice manager before moving on to being a dental nurse, treatment coordinator and becoming GDC and DCP registered – he’s experienced it all!

Michael now works as a dental business consultant. All this combined grass-roots knowledge has given Michael a deep understanding of how you are feeling and the challenges you face day-to-day.


Book your place


Location Date & Time Cost
Milton Keynes Wednesday 17th January 2024 | 2:00 pm – 5:15 pm £25.00 per person Book Now
York Thursday 15th February 2024 | 2:00 pm – 5:15 pm £25.00 per person Book Now


Magical Dentistry – Unlocking the potential of the dentists and dental nurse within the patient experience.

Saturday 9th March 2024